We’ve been busy!
The Digital team has been hard at work, making a lot of improvements to the new website, and we’re excited to share them with you. Here’s a quick overview of the latest updates:
🧭 New Navigation Experience – Find what you need faster with redesigned desktop and mobile navigation.
🎟️ Impact Summit Tickets – Register and purchase tickets through one streamlined registration experience.
📚 Literature & Sales Aids – Easily shop product catalogs, lifestyle magazines, workbooks, and accessories in one place.
📍 One-Time Shipping Address – Ship to a different address at checkout without saving it to your account.
💳 Clearer NeoShip Payment Information – Better guidance on how saved payment methods work with NeoShip.
🛒 Cart & Checkout Improvements – Enjoy a smoother, more seamless checkout experience.
📱 Mobile Experience Enhancements – Refined layouts and easier navigation across mobile devices.
✨ Additional Site Improvements – Enhancements to experience on NeoLifeShake product page, Order History, public profiles, and more.
Let’s take a closer look at what’s changed.
A Brand New Navigation Experience
We’ve redesigned the top and bottom of the site to make it easier to navigate and give you quicker access to Shop, Field Support, and NeoLife resources. We also moved the country and language selector to the bottom of the site so it doesn’t interfere with your shopping experience. ⭐Bonus: These updates also reflect on mobile, where you’ll notice the menu is now much more intuitive and easy to navigate.
Desktop: Guest/Retail
Haven’t signed up to save yet? We’ve made our membership savings callout more visible for new visitors.
Desktop: Promoter/Member
Already a Member or Promoter? Great! The «Refer-a-Friend» callout is now more prominent, making it easier to invite others.
Mobile:
On mobile, the redesigned side navigation makes it easier for logged-in users to quickly access account-specific pages like NeoShip, Order History, and more from the three-line (hamburger) menu in the top-left corner.
Footer:
- Newly redesigned “You are shopping with” section: Makes it feel more like a digital business card while maintaining your privacy.
- One-tap contact on mobile: On mobile devices, the Call and Email buttons launch your phone or email app with a single tap, making it easier than ever for customers to connect with you.
- Direct links to: Literature & Sales Aids, Impact Summit and Shopping Categories, Field Support and Company Info.
- Country and language selector: Has been moved to the bottom of the site so it doesn’t interfere with your shopping experience.
That’s not all…
The team has also made updates based on your feedback and the features that have been in highest demand:
Impact Summit Tickets
Register and purchase Impact Summit tickets in one seamless experience, with eligibility-based pricing, purchase limits, and a complete registration flow that includes dietary preferences.
Literature & Sales Aids
You can now find product catalogs, lifestyle magazines, workbooks, and accessories all in one place in the footer under Shop > Literature & Accessories. Or simply search for them using the search bar (CTRL + K). You can now buy your NeoLifeShake and a Blender Bottle in the same order!
Use a One-Time Shipping Address at Checkout
Need to ship an order to a different address without saving it to your account? Now you can. Simply enter a new address at checkout and it won’t be stored in your address book.
Clearer NeoShip Payment Information
We’ve added helpful information to the Payment Methods page that explains how your saved cards work with NeoShip, so there’s no guessing involved.
Additional Improvements
We’ve also made a number of enhancements across the site to make your experience even smoother:
- The NeoLifeShake product page has been refined for a more seamless experience when switching between sizes or quantities.
- The cart and checkout experience has been enhanced for a smoother shopping process.
- Mobile layouts have been polished across both English and Canadian French.
- Order History now features improved date filtering alongside updates to public profiles.
We hope you love the new site as much as we do! We will continue making improvements and pushing updates over time. As always, if you ever have any questions or concerns, please email us.
