{"id":14402,"date":"2024-07-31T11:15:21","date_gmt":"2024-07-31T18:15:21","guid":{"rendered":"https:\/\/focus.neolife.com\/?page_id=14402"},"modified":"2024-07-31T15:20:44","modified_gmt":"2024-07-31T22:20:44","slug":"website-training","status":"publish","type":"page","link":"https:\/\/focus.neolife.com\/lv\/website-training\/","title":{"rendered":"NeoLife Website Support"},"content":{"rendered":"\t\t
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Website Support<\/h1>\r\n

How do I login to my Back Office?<\/h3>\r\n

Watch video tutorial<\/strong><\/a><\/p>\r\nGo to the new Back Office at myoffice.neolife.com<\/a> and follow this simple checklist\u2026 Still having trouble?\r\nCall Field Support\r\nUS\/Canada \u2013 800.432.5842\r\n

How do I search my downline by name?<\/h3>\r\nYou can search in \"Sales Performance\" or \"Organization\", found in \"My Team\" in the menu. Click the flag icon next to the column you wish to filter. See image below for example: \r\n

How do I change my Username and Password?<\/h3>\r\n
    \r\n \t
  1. Log in to your Back Office at myoffice.neolife.com<\/a>.<\/li>\r\n \t
  2. Click \"Account\" in the top menu, then \"My Profile\"<\/li>\r\n \t
  3. Click the \"edit\" button to the right of the \"Username\" field, type your desired Username, then click \"save changes\" to save.<\/li>\r\n \t
  4. Repeat Step 3 for the \"Password\" field.<\/li>\r\n<\/ol>\r\n

    How do I find my shopneolife.com Promoter Site URL \/Club Member Referral Site URL?<\/h3>\r\n

    Watch video tutorial<\/strong><\/a><\/p>\r\n\r\n

      \r\n \t
    1. Log in to your back office at myoffice.neolife.com<\/a><\/li>\r\n \t
    2. Click \"Account\" in the top menu, then \"My Profile\"<\/li>\r\n \t
    3. Scroll down until you see the \"Website Information\" box, showing your shopneolife.com URL<\/li>\r\n<\/ol>\r\n

      As a Club Member, how do I upgrade to Promoter?<\/h3>\r\n

      Watch video tutorial<\/strong><\/a><\/p>\r\n\r\n

        \r\n \t
      1. Login to your NeoLife Back Office at myoffice.neolife.com<\/a><\/li>\r\n \t
      2. Then simply click the \"Upgrade to Promoter\" banner with the title \"Love Sharing NeoLife Products?\"<\/li>\r\n<\/ol>\r\n

        How do I quick order?<\/h3>\r\n

        Watch video tutorial<\/strong><\/a><\/p>\r\n\r\n

          \r\n \t
        1. Click on the shopping cart icon in the menu to go to your \"Cart\" page<\/li>\r\n \t
        2. Use the 'Search Products\" feature. This is located at the top of the page in the upper-right corner.<\/li>\r\n \t
        3. When you type the name of a product you'll see a an option to \"Quick Add\" to your cart, for both singles and cases. You can also type just the beginning of the name, then hit enter.<\/li>\r\n \t
        4. Then hit the refresh on your browser to see current Price, PV, BV totals.<\/li>\r\n<\/ol>\r\nNote: We are currently working to create an additional quick order feature for ordering by Item#<\/em>\r\n

          Where can I access Back Office 'How To' tutorials?<\/h3>\r\nThese videos are published as unlisted on YouTube chanel (youtube.com\/neolifeclub<\/a>). Here are the links to watch them:\r\nHow to Quick Order<\/strong> https:\/\/youtu.be\/kNmMX0LYXV4<\/a>\r\nHow to Find & Edit My Website<\/strong> https:\/\/youtu.be\/I9Bs_3L5JNg<\/a>\r\nHow to Upgrade to Promoter<\/strong> https:\/\/youtu.be\/pji1COenyh0<\/a>\r\nHow to Login to Back Office<\/strong> https:\/\/youtu.be\/rLZ1bWHXepg<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Website Support How do I login to my Back Office? Watch video tutorial Go to the new Back Office at myoffice.neolife.com and follow this simple checklist\u2026 Still having trouble? Call […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14402","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nNeoLife Website Support - NeoLife Focus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/focus.neolife.com\/website-training\/\" \/>\n<meta property=\"og:locale\" content=\"lv_LV\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NeoLife Website Support - NeoLife Focus\" \/>\n<meta property=\"og:description\" content=\"Website Support How do I login to my Back Office? Watch video tutorial Go to the new Back Office at myoffice.neolife.com and follow this simple checklist\u2026 Still having trouble? 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